Terms & Conditions

These terms apply to use of the Reeves & Partners website and, where stated, to our commercial products and services.

Legal enquiries: legal@reeves-partners.co.uk.

You may use this website for lawful business purposes. You must not interfere with it, attempt unauthorised access, introduce harmful code or use its content in a way that infringes rights or creates a misleading association. We may change, suspend or withdraw website content without notice. Website information is general in nature and may not always be complete, current or suitable for your circumstances. Links to third-party sites are provided for convenience and are not an endorsement.

Our technology procurement, software and licensing, implementation, managed services, consultancy, training, infrastructure, websites, portals and custom systems are supplied under the documents agreed for the relevant engagement. If a quotation, order form, Statement of Work, service agreement or other signed agreement contains specific terms, those terms take precedence over these website terms to the extent of any conflict.

Enquiries and discussions do not create a binding commitment. Quotations describe the proposed scope, assumptions, price and any validity period. A quotation is accepted only in the manner it states or when we confirm acceptance of an order. Changes to scope, quantities, dependencies, delivery requirements or third-party pricing may require a revised quotation.

An order becomes binding when we confirm acceptance or otherwise agree this in writing. Product availability, delivery dates and manufacturer specifications may be affected by suppliers. We will not substitute products unless agreed or reasonably necessary to fulfil an agreed requirement. Risk, title, delivery arrangements and manufacturer warranties will be addressed in the applicable order or agreement.

Third-party software, subscriptions and licences are subject to the relevant vendor terms, including renewal, user-quantity, use restrictions and vendor-imposed changes. You are responsible for complying with those terms and maintaining the information and approvals needed to administer licences on your behalf.

Implementation, deployment, configuration, consultancy, training and managed services are delivered according to the agreed scope. Timely access, information, decisions, approvals and cooperation from authorised client contacts are essential. Delays or changes in client dependencies may affect delivery, timing and charges.

For bespoke work, the agreed specification, milestones, change-control process and acceptance arrangements apply. Third-party components may be subject to their own terms. We do not warrant that any solution will operate without interruption or be suitable for purposes outside the agreed scope.

Each party retains ownership of its pre-existing materials. Clients retain ownership of their materials and grant us the rights needed to provide the engagement. Reeves & Partners retains ownership of its pre-existing tools, methods, know-how and reusable materials. Ownership or licensing of bespoke deliverables, and any third-party software rights, will be set out in the applicable agreement; no transfer is implied by these website terms.

AI-enabled services may involve third-party technology and may produce outputs that are incomplete, inaccurate or unsuitable without review. You remain responsible for applying appropriate human, professional and business judgement before relying on any output.

Charges, invoicing, payment due dates, VAT, expenses and any late-payment remedies are those set out in the applicable quotation, order or agreement. No additional commercial terms are implied by this website.

Each party should protect the other's confidential information and use it only for the engagement, subject to information that is public, independently developed, lawfully obtained or required to be disclosed by law. Our handling of personal information is described in our Privacy Policy.

We will provide services with reasonable care and skill, subject to the relevant agreement. Third-party products and services are subject to their provider's warranties and terms. Nothing in these terms excludes liability that cannot legally be excluded. Any additional limitation of liability must be agreed in the applicable commercial contract.

We may suspend or end website access where necessary for security, maintenance, misuse or legal reasons. Rights to suspend or terminate a commercial engagement are governed by its applicable agreement. Neither party is responsible for delay caused by events outside its reasonable control, subject to the relevant agreement.

We may update these website terms by publishing a revised version here. Any governing-law or jurisdiction provisions for a commercial engagement are those agreed in its applicable contract.