Privacy Policy

Reeves & Partners provides technology procurement, software and licensing, implementation, managed technology services, CRM, AI and automation, training, infrastructure, websites, portals and custom systems, primarily for businesses.

For privacy questions or to exercise your rights, email legal@reeves-partners.co.uk.

This notice applies when you use our website, make an enquiry or quote request, use a technology-advisor form, become a client or account user, attend our events or training, or receive relevant communications from us.

Depending on how you interact with us, we may collect contact and business information such as your name, business email address, telephone number, company, role and enquiry details. We may also hold account, order, billing, service and support correspondence needed to provide our services.

Our website may process technical and usage information, such as IP address, browser or device information and cookie or browser-storage identifiers. We also record marketing preferences where you provide or update them.

We collect information directly from you through enquiries, advisor forms, quote requests, onboarding, accounts and correspondence. We may also receive it through website analytics, relevant public business sources, commercial business-contact information and technology or service partners where relevant to an enquiry, order or service.

We use information to respond to enquiries, prepare quotations, take steps before entering into a contract, deliver products and services, administer client accounts, provide support, manage invoicing and communicate about a service. These activities are carried out where necessary for a contract or at your request before a contract.

We also use information to secure our systems, maintain records, improve our website and services, understand website use, manage our business and send relevant B2B communications. We do this where it is necessary for our legitimate interests and those interests are not overridden by your rights.

Where required, we rely on consent, including for applicable marketing or non-essential technologies. We process information when necessary to meet legal obligations, including accounting and tax record-keeping.

We may share information with technology and service providers, cloud and hosting providers, CRM and business-system providers, payment and accounting providers, professional advisers, manufacturers or distributors where needed to fulfil an order, and authorities where required by law. They receive only information needed for the relevant purpose.

Some providers may process personal information outside the UK. Where this happens, we will use appropriate safeguards required by UK data protection law, such as adequacy regulations or contractual protections.

We retain enquiries, client and account records for as long as needed for the relationship and related business purposes. Financial records are retained as required by law. Marketing information is retained until you unsubscribe or we no longer have a reason to contact you. Technical, analytics and security records are kept only for an appropriate period. We may retain information longer where necessary to establish, exercise or defend legal claims.

We use reasonable organisational and technical measures designed to protect personal information, including controls appropriate to the nature of our services and systems. No internet-based service can be guaranteed completely secure.

Under UK data protection law, you may have rights to request access to, correction or deletion of your personal information; restrict or object to certain processing; request portability; and withdraw consent where processing relies on consent. These rights are subject to legal conditions and exceptions.

Contact us at legal@reeves-partners.co.uk to make a request.

Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner's Office.

We may update this policy from time to time. The current version and publication date will be shown on this page.